Charlie
10/10
Canada 🇨🇦
Really good, standard hotel
Pros: Clean, friendly and helpful staff, comfy bed, good pillows, good tv. Really impressed with this hotel, I'll be staying every time have company training in Richmond. Location is only okay, but it's Richmond, what do you expect? Shout out to Kevin, front desk manager for his help figuring out my invoice
Cons: Nothing, it's a really good hotel.
Betz
9/10
Canada 🇨🇦
Pros: Shuttle service to and from the airport. Hired a cab instead of the shuttle to the airport.
Cons: Numerous bulbs burned out. Q tips in the garbage can and they weren't ours. Hair on the floor in the bathroom. Room smelled of stinky feet.
Sharon
8/10
Australia 🇦🇺
Excellent hotel for our 1 night stopover between flights.
Pros: The hotel was in great proximity to the airport. The shuttle service was excellent and free.
Cons: The room was smaller than I anticipated. It feel the room was overpriced.
Jane
10/10
Canada 🇨🇦
Excellent stay. Staff very polite and helpful.
Pros: Shuttle very helpful. Early morning flight. Hotel gave voucher for taxi, as shuttle not available at early hour. Not expecting that. Very grateful.
Cons: Nothing. Very satisfied.
Cynthia
10/10
Australia 🇦🇺
A very nice place to stay in transit
Pros: Stayed twice overnight during recent holiday. Really friendly and helpful staff. Clean, comfortable room. Pub on premises was excellent - good food, variety and reasonable prices.
Jane
10/10
United States 🇺🇸
Extremely comfortable pre- flight stay.
Pros: Very friendly and helpful staff. Room was spacious, well appointed and comfortable. Bathroom was pristine. Perfect for a rest over before an early morning flight. I didn't use the restaurant, so can't comment on that.
Cons: Nothing.
Johnathan
10/10
United Kingdom 🇬🇧
Excellent hospitality and a very comfortable stay.
Pros: The staff were exceptional. The rooms were very clean and comfortable. The breakfast was also really good.
Cons: I can’t think of anything.