Mohamed
8/10
Oman π΄π²
Pros: Accessable location from the highway Breakfast included
Cons: Although I booked and paid online in advance (2 weeks), the hotel records did not show my payment confirmation which delayed my check-in.
Clifford
9/10
Canada π¨π¦
Very nice hotel, incredible room, friendly, helpful staff
Pros: I came to town for surgery, the hotel was close by. It is a very nice place, I wish I could have used more of the facilities and options, such as breakfast, coffee. The cleaning staff were also amazing and very helpful
Cons: Being on medication not getting to go for breakfast, and sitting and having a coffee, also our room was directly across the road from CHOP steak house
Cheryl
9/10
Canada π¨π¦
Pros: Easy to find location just off of the Calgary Trail. Many close options for food and shopping. Facility was clean and staff were friendly. Breakfast was basic but good.
Cons: Key cards weren't working properly. Had to get new cards 4 times before they did. Bathroom in pool area wasn't setup very well for changing. A few hooks and a small counter would be nice. No shelter from elements in the smoking areas.
Tyler
8/10
Canada π¨π¦
Please see above.
Pros: The bed was good and the room was clean and the staff were pleasant and helpful.
Cons: The pillow options were not good and we accidentally booked the wrong date through this booking website because even though we selected the correct dates originally, it defaulted to different dates when we loaded onto the next screen. When we booked and noticed the confirmation was for March of next year, we immediately tried to cancel but were essentially were told, tough luck, you were warned all bookings were final. So this stay cost me double what it should have in a less crooked situation. While there was nothing inherently wrong with the policy, in my opinion, it is operating in bad faith and I wonβt support a business that operates this way even though a lot do now. I will pay double up front to stay at a nice hotel before I stay at an economy hotel that has a no cancelations policy again.
Fatehia
8/10
Canada π¨π¦
Happy to stay here again.
Pros: Accomodation was pristine, and looked very new. Exercise room was well set up.
Anthony
9/10
Australia π¦πΊ
Excellent location for south side Edmonton especially when arriving by air
Pros: Excellent breakfast. great location and great staff
Numan
9/10
Canada π¨π¦
Clean and reasonably priced hotel at an excellent location
Pros: I booked two rooms. The rooms are spacious and it has all that is needed for a longer term stay. These rooms have Refrigerator, Microwave, Cooktop and dishwasher. There is coin laundry onsite. I noticed another thing that I have not seen in any other hotel and that is availability to borrow small appliances such as Rice Cooker, Juicer Blender etc. Staff is very co-operative. I would especially mention Ms. Neelam who worked diligently to fix an issue. Thank You.
Cons: As I mentioned that I booked two rooms and I was looking for rooms with two queen beds in each room. However, somehow the booking was changed to two rooms with one king size bed. That did not meet my requirements. Ms. Neelam helped in fixing this problem and she was able to get at least one room with two queen beds.
Michael
8/10
Canada π¨π¦
I enjoyed the venues the hotel had to offer. The staff in particular were very friendly and helpful.
Pros: Breakfast was good. The variety was limited but was always hot and fresh.
Cons: The fitness centre had broken equipment that needed repairing.
Regina
9/10
Canada π¨π¦
Pros: Price. Comfort. Excellent value for the amenities received.
Cons: The thousands of wires behind the tv were a mess. Made for odd placement on the wall. The cable box kept falling down
John
9/10
Canada π¨π¦
Gem of a hotel with an amazing full kitchen and a large bathroom.
Pros: King Suite Studio with a full kitchen, including a full sized fridge/freezer, two hot stove burners, dishes, pots and you can borrow rice cookers, blenders, slow cooker exceeded our expectations. The only issue is that we didnβt find this gem of a hotel sooner.
Cons: Breakfast was good, very basic but it was very clean. I wish there were some fresh fruit options. The waffle machines were at full capacity, as there was a couple of hockey teams there, but we just went with the flow.