Savannah
9/10
Canada 🇨🇦
Still our favorite hotel.
Pros: We were upgraded as a courtesy for staying on our anniversary from a standard king to a premium king room. The pom club amenities were super nice! I had to pick up my hubby from the airport at 8 so I had the hotel to myself all afternoon and was able to enjoy the small bites in the lounge and the hot tub. We love this hotel for the location and chose it initially for the hot tub. The breakfast was alright, its a hotel breakfast. Having 2 robes was a nice bonus as opposed to just one in the regular rooms. The bathroom was quite small, though manageable.
Cons: We were turned away from the restaurant for the Italian buffet, 30 minutes before it closed and sent over to the bar. I mean, its a buffet and there was plenty of food still laid out. Didn't make a ton of sense. The hot tub was loaded with teens that night so we skipped it and decided to go in the morning but in the morning, it was closed for cleaning. So while I got to enjoy it in the afternoon before, my hubby didnt get to at all. Not a huge deal but definitely sucked.
De
10/10
Canada 🇨🇦
Pros: Great location, quite and clean rooms, breakfast was delicious and a large selection. All staff were friendly and respectful. Will definitely stay here again no hesitation.
Amy
10/10
Canada 🇨🇦
Pros: Front desk resolved our situation immediately and moved us into an incredible room which wasn't expected at all!!
Cons: The first room we were in, had a smell to it. (Old motel smell) but I never reported it. I'd have livedwith it, it was what it was. But was moved due to the noisy pipes.
Tracy
9/10
Canada 🇨🇦
Enjoyed our stay at your hotel, breakfast was fantastic and staff were helpful and friendly.
Pros: breakfast was fantastic, better than most hotels with free breakfast included, has a gym and free parking, close to most amenities in the area, helpful staff
Cons: all goo, nothing to change
Dave
8/10
Canada 🇨🇦
Pros: We stayed in the south tower on the 7 floor with a south facing view for two weeks. The king bed was really comfy. The whole stay was really quiet. The continental breakfast was very good with lots of selection. The building security was also good.
Cons: The parking can be a pain. Most of the time, I ended up parking north of the building near the shoppers' drug mart. Definitely could have better lighting. The fridge could have been larger & it could have been colder. You had to get on your knees to access the fridge and microwave. This should be counter height.
Slobodanka
10/10
Canada 🇨🇦
Great experience
Pros: Breakfast was very good, hotel is clean , comfortable, staff very pleasant and professional.
Cons: n/a