Best Western Plus Chateau Inn Sylvan Lake

Fine but disappointing at the end. I had to attend the front desk in the evening of departure and th

Pros: Usual functions we have enjooyed at this hotel continue

Cons: Staff messed up the departure by billing 3 rooms when it was only 2. They asked one of the guests to pay when the two rooms were already on cards by the person that booked the rooms

Pros: It is a great location walking distance to beach and restaurants. It's very clean and up to date staff are very friendly and on hand. Our bathroom light went out and staff gave us a flashlight for our stay.

Cons: Hot tub jets weren't working, but it was still good to sit in it. Should have coffee pots and supplies in the room I know we can go down to lobby but still nice to have in room even if it's a single cup one.

Loved the hotel and can't wait to go back!

Pros: Super location, the lake was across the street, lot of amenities close by. Pool was nice. Breakfast great! Staff very friendly! Room was large and spacious. There was a fridge and microwave. There was no coffee maker in the room but One was brought up when I requested one.

Cons: Not much negative about this hotel. No coffee maker in the room was the only issue but that was solved by the great staff.

Would return here next time I stay in Sylan Lake!

Pros: The hotel location was perfectly situated in town to be within a good walking distance for all the main restaurants and shops. Parking was easily available too. The staff were really helpful with any questions I had (particularly with coins needed for the laundry!) and recommendations in the area. I didn't end up using the gym or pool facilities but appreciated that they were available.

Cons: The hotel itself is a little outdated in terms of decor, but that didn't bother me seeing as I spent most of my days out and about. I also wish a kettle was readily available in the room. However these small details do not outweigh the good time I had staying here.

Pros: Everything was great, very clean, comfortable beds, mattress, big TV.The kids were happy to swim in the pool and the hot jacuzzi is super.Incredible view from the window during sunset.Definitely recommend!

Pros: Very busy and had to wait for a table and a lot of tables had dirty dishes on them

Cons: Breakfast just wasn’t great

Pros: I loved how close it was to the beach, and the staff was just amazing

Pros: We've got the best view and service was superb :)

Pros: The staff were very accommodating! Great location on the beach ⛱️

Cons: Honestly When it came time for breakfast, It was beyond able to handle the capacity. Not enough seating and guests were not kind enough to keep the tables moving properly and efficiently.

We enjoyed a relaxed couple of days.

Pros: Great location. Comfortable bed and good breakfast.