Ella
9/10
United Kingdom 🇬🇧
Mid range hotel was an enjoyable stay
Pros: Really great location, beautiful safe area, very walkable. The room was clean, the bed was huge and incredibly comfortable. Free breakfast was decent. Staff very helpful and friendly. Robes provided were a nice addition. You get a discount on the spa and the tea house if you are staying here. We had a lovely time and it is a good option
Cons: I wish it felt a little more luxurious for the price maybe a complimentary mini bottle of Prosecco would be nice in the room. The hairdryers need to be dusted more regularly as ours was full of hair and dust which could be a fire hazard. A big shame they don't have enough parking for their guests, parking should be free for the price you pay however if you are considering paying for the parking they provide, dont if you are staying at the weekend, just park on the streets for free. The body wash shampoo and conditioner should be natural or island owned for a business that are eco friendly
Susan
9/10
Canada 🇨🇦
Reasonable Value
Pros: Staff. In particular Leigh at front desk who was akways so gracious and helpful to guests. Exceptional thankyou Cleanliness Breakfast Comfie beds
Cons: WIFI so very inconsistent. Constant complaints from guests and constant \
Lesley
10/10
Canada 🇨🇦
Wonderful stay with friendly staff as well as a great breakfast and location
Pros: Great location for walking downtown and the breakfast was excellent! Very comfortable beds and love the espresso machine in the room
Cons: Adding things such as hand/body lotion to the amenities
Brooke
10/10
Australia 🇦🇺
Pros: Clean and comfortable. A lovely 5 min walk to town. Breakfast was simple but enough options for us all to find something we enjoyed.
Cons: We had problems turning the heater on but the staff were excellent and helped us straight away.
Westcoastislanders
10/10
Canada 🇨🇦
Pros: When traveling with a pet, this is one of the best places to stay. The hotel even gave us a take-home food dish, baggy dispenser and treats. What a relief to have somewhere comfortable and welcoming with our pooch! Not to be overlooked were the clean room, very comfortable bed, and excellent breakfast in a lovely, sunny dining room. We also felt safe walking our dog in the neighborhood at night.
Jaemin
10/10
Canada 🇨🇦
It was amazing experience. This hotel provides many benefits.
Pros: The breakfast was excellent and delicious. Servers was very kind..
Cons: I couldn't drink water in the room. I hope you can provide water for customers.