Holiday Inn Express & Suites Spruce Grove - Stony Plain by IHG

Pros: Comfortable and good quality bedding, very friendly staff.

Cons: 2 small plastic glasses only in room

great stay. breakfast could be better. recommend using IHG

Pros: breakfast was poor quality. The food was obviously contracted. choice was limited to carbohydrates. eggs and suasage were sub par quality. Muffins were small , poor quality, obviously stale dated rather than fresh morning quality. Room was satisfactory. Building was modern build. Location was great for local activities.

Cons: breakfast was poor quality.

They fixed the problem which was much appreciated!!

Pros: The location! Very close to family and the pool!! The staff were friendly!!

Cons: Originally I booked here for 1 day and then we decided to stay an extra day. I called the office (to make sure we could stay in the same room) and they said we could stay in the same room for the next day. When it came time for my husband to pay the next day, they said we had to change rooms. I was upset because I was assured we did not have to change rooms. Once I called the manager they agreed to let us stay, but this was a problem that we should never have had.

The rooms were very Clean

Pros: The breakfast was exceptional and lots of choices and the staff there was so helpful! The total appearance of the hotel was so clean and welcoming.

A comfortable stay for the family

Pros: The room was quiet, and the two tv's came in handy with the kids. The beds were very comfortable!

Cons: There was a gross paper towel under the clean towels. The kitchenette didn't have any pots, pans, or cutlery.

I'd like to keep coming back

Pros: Kid friendly, the staff was nice to my twins and I

Cons: I still haven't recieved my incidental charged to my card, 4days later

Great Stay

Pros: The place was very clean, comfy beds with spacious rooms. The staff were great at accommodating me when I forgot a few items! Will definitely stay there again!

Pros: We routinely stay at this property for my child's medical travel needs. I've honestly never had a bad stay. Staff are so friendly and helpful and rooms are always clean and comfy.

Cons: Nothing.

Great!

Pros: bed was great, and the room was very clean and quiet. great staff, Thank You.

Pros: It was a good overall experience. The food was amazing for breakfast for the family.

Cons: The only issue was that the room had a bad oder in the carpet and they could. Not put us in a different room because it was fully booked.