Civic Hotel

Pros: The proximity to absolutely everything from restaurants, shopping and Skytrain was excellent. And, while my room was small, the view was fantastic!

Cons: The price for this stay was considerably higher than most in the area. I am an international traveler and while this property is urban and lovely, it simply doesn't warrant the cost

The only real hotel in surrey.

Pros: I respect their customer service for my elderly parents. They have taken care of them in the best way possible even with the language differences. The room are set like a normal hotel. BEST and only normal hotel in surrey, the other hotels are setup like a motel or worst.. I travel a lot and my standard are different. Definitely their customer service is above normal.

Good metro link to the city.

Pros: Modern and clean with good facilities. Great location next to Sky train station.

Cons: Area around the hotel is a little run down. Some noise from the Sky train.

Excellent hotel

Pros: Great room, good facilities, fantastic views and helpful staff

Wonderful getaway and Guest Experience Staff went over our expectations.

Pros: Dinner from Dominion was Excellent. Arrived steaming hot and delicious. The Seafood Tagatelle was a hit!

Cons: Carpeting in accessible room. Difficult to navigate sometimes.

Pros: The staff at the Civic have always treated my husband and I with respect and kindness! I am a patient of Jim Pattison and when ever we need to come into Surrey for an appointment, we always make sure we stay there. When a person's health is in jeopardy there's an extreme amount of stress that goes with it. It's reassuring to know that when we come to the Civic that we are totally taken care of and that we are comfortable and safe! Thank you Civic Hotel! Your amazing!!

This is worth another stay - great

Pros: Everything in the hotel is great. Staff for arrival and in the lounge are great.

Cons: Of course the price.

Pros: easy to access in a car, but so close to the sky train that you don't need it to get into the city. great facilities.

Cons: the frosted glass door on the bathroom meant that only a small area of the bathroom could be used for changing clothes when traveling with friends as silhouettes could be seen. the room key reader on the door also needed to be fixed during the trip but staff were quick to respond and very pleasant and provided a complimentary bottle of wine for the inconvenience.

perfect family stay great pool, warmth friendly staff

Pros: perfect stay, very nice staff, so clean, no faults

Cons: facilities were excellent

We would definitely stay here again. The view from our room was beautiful and staff very friendly.

Pros: The staff was friendly, accommodating, listened to us when we had questions. They really personalized everything. Location is convenient for accessing shopping and skytrain. The restaurant and coffee shop on site were great.