Austin
8/10
United Kingdom 🇬🇧
Good location
Pros: Nice and clean and good location. Plenty of bars and eateries around the corner and a ten minute walk from downtown
Cons: Had to pay for the parking even though the hotel wasn’t busy. Breakfast was a bit lame and could have done with more hot food
Carmen
10/10
Canada 🇨🇦
Pros: The staff were all very pleasant and genuinely helpful. Very quiet. Food was outstanding from breakfast, though Happy Hour, to dinner. In short, the best way to describe a stay at the Kensington is that it is \
Cons: No quibbles.
Arin
10/10
Canada 🇨🇦
Nothing by love and appreciation for Hotel Arts Kensignton.
Pros: This fun boutique-style hotel is in one of the best (if not the best) neighbourhoods in Calgary. At its doorstep it has; sweeping views of downtown, parks, scenic walks along the river, eclectic shopping, amazing food, and a safe and welcoming environment. On top of this, the staff here are exceptional. At each interaction everyone literally went above and beyond. The concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a taxi waiting for us. The room cleaners provided amenities that we needed from their own personal cache (it was a small request) that they really had no obligation to. The server at the restaurant/bar was very knowledgeable and excellent at his job. These types of things are not expected, but when they occur, it really changes the vibe when you are travelling. Everything feels ... easy. You relax into your visit. Your memories have a certain tint to them. Bravo.
Cons: Maybe a little pricey? But as noted above, if you can afford it, you will appreciate it.
Janet
10/10
Canada 🇨🇦
A sadly short, but thoroughly enjoyable stay.
Pros: Location was perfect, beside the River. Very good breakfast. Very comfortable, nicely decorated rooms. We’d love to go back.
Tittel
8/10
Switzerland 🇨🇭
Beautiful hotel in a great location. But you can find better service for this price.
Pros: Fantastic location, and not the usual (boring) hotel chain setting.
Cons: The breakfast was good, but it could have been presented a bit nicer. For instance, no spoons to eat your boiled eggs. A bit more thought would have been nice for a hotel of this price. I did not like the large number of unusual emails from the hotel (through booking.com). At the end I sent an email questioning the hotel if it did indeed receive my recommendation - I started getting nervous about being a victim of fraud. Unfortunately, I never received a reply. But finally everything worked out.
Linda
8/10
New Zealand 🇳🇿
Great room
Pros: Breakfast was the only thing I thought was not up to standard. There was no cooked breakfast options. The options for cereal etc was very limited.
Cons: See above re the breakfast
Thomas
8/10
United States 🇺🇸
Fine for a quick stay in the city.
Pros: It's a clean and comfortable stay for the money. It was a well-equipped gym, but the steam room was broken the last two times I stayed there.
Cons: Standard corporate hotel feel with no personality.