The Westin Edmonton

Good but needs updating

Pros: Staff was welcoming and attentive. In a quieter location of downtown for night traffic during the day its active. Room size was great. Included breakfast was tasty and had a lot of variety, the wait staff was energetic and eager to help in anyway.

Cons: Interior and decor is showing its age, furniture in rooms was dated and in need of remodel. Room was very clean but showed wear. Coffee pot in room was missing the filter tray. TV performed poorly on several channels couldn't get any smart TV function or streaming services to open. No exhaust fan in washroom leading to humidity and smells lingering. Shower hardware could use a deep cleaning as the chrome surfaces had mineral crust on them not horrible but not up to expection for the price of the room.

Spacious, modern hotel with good comfy beds

Pros: Hotel, location, decor and facilities very nice. Plenty of space in the room and a good night's sleep.

Cons: We booked for four persons and four breakfasts with Booking.com. At the hotel, breakfast staff said (and at first couldn't appreciate how ridiculous it sounded) that we had booked for four persons with one breakfast. It was straightened out and quite promptly, but was an unwanted hassle and interruption to our first morning. However, every member of staff was polite and friendly, so we would stay here again.

It was clean and comfortable

Pros: we didn't have breakfast there, but the location was convenient for where we had to be.

Cons: there was nothing that i didn't like

Pros: Location is excellent. Staff is friendly and helpful.

Cons: Carpets need a restretching Electrical cords disconnect behind bed for the light and clock..

Loved my stay! Absolutely would recommend!

Pros: The breakfast was nothing short of fantastic! The staff were extremely friendly and helpful! Loved that AC unit actually worked too! lol

Cons: I would've liked it if the maid service to have come in to clean my room every day as they didn't come at all over my 3 night stay.

We were very happy.

Pros: The restaurant was amazing. The chicken wings and roasted nuts were best ever had. Front desk attendant was amazing, she was very informative and happy. Room was very clean. Walk in shower roomy.

Cons: Curtains in room block the heater from allowing heat to escape. Curtain should be window height. Soap trays don’t work for holding soap, soap slides out. View of hallway on other side of building. Elevator noise.

Pros: Location was great. Quiet and clean hotel. Wonderful restaurant and food service.

Cons: Parking was extremely expensive

Would stay here again in a heart beat

Pros: Great staff, price, and location. Very accommodating with a late check out. Was on the 19th floor and had an incredible view

Cons: N/A

Great location , friendly staff , very clean.

Pros: Very well located. With shopping and restaurants walkable distance.

Cons: Refill for shampoo and body wash missing in my room and at the sauna bathroom. Didn't like the bad surprise.

Pros: Good service and got a nice room with a good view.. The location of the hotel is good and at walking distance from public transport, shopping mall and many restaurants.

Cons: The room lacked electrical outlets near the beds for all the phones, laptops and tablets that needed to be charged. Even the outlet under the desk was all used up by the room's appliances, so we had to free it by randomly unplugging things.