Sandman Hotel Cranbrook

Pros: An idea for future, maybe a continental breakfast would be awesome.

Clean, comfortable, and good value for the price

Pros: The room was spacious and comfortable. Staff were really welcoming.

Cons: There was noise from a train passing nearby during the night.

We will stay again as it works for the medical appointments that we need to add

Pros: Location of restaurant was great as weather was bad. Toilet in a very cramped space, a large person would have gotten stuck. The manager that was on when I checked out was very good when I complained about TV service, but the one when I checked in could have come to our room when I complained instead of just giving me a TV channel to view

Cons: We don't stay in motels very often so had to spend a bit f time searching for things. There were no hospitality flyers anywhere and we are not technical people so we're unable to access a room service menu or even figure out how to use the scan thingys that were on the desk. Tv watching was a challenge, but was promised that it would be rectified when I complained on checkout.

Clean & comfortable

Pros: Although dated the property is well managed and staff very friendly and helpful. Our room was clean & comfortable and quiet. It was a nice one night stay while driving through to our destination in Alberta. Price was good too !

Friendly staff, festive decorations. The pool area is bright. Breakfast (included with room) ok.

Pros: Please put hot chocolate in the rooms. There are people who don’t drink coffee or tea.

Satisfying

Pros: Good location didn’t eat breakfast, excellent coffee

Cons: Soft lumpy bed

Decent room to stay at after late night flight.

Pros: I was only there for a quick overnight. It was easy to find and there was enough parking when I arrived. Seemed somewhat renovated. The staff were friendly and helpful for my late check in. Room was clean enough, bed was the same as any sandman (needs to be flipped more) but comfortable and clean.

Cons: The hall ways had a very strange smell, almost like a garbage bag with food left somewhere. But my room didn’t have the smell so it wasn’t a huge deal. The train doesn’t bother me but it may bother some people.

Overnighter while visiting friends in the area.

Pros: We ate at Denny's and had a great breakfast. Prices are much higher this year, but we were happy with our meal.

Cons: The room was a bit pricey, but very comfortable and clean. Breakfast not included, but close by.

Affordable stop along the way.

Pros: Small adequate room. Nice location. We were able to walk around town.

Cons: Noisy AC

Pros: Great location, friendly staff, fast and easy check in and out. Nice fluffy towels!

Cons: AC was a bit hard to regulate. Tiny bathroom, but functional.